If you intend to use one of our designs more than 50 times in a single preorder or production run, please email to purchase a use fee for that design. A use fee must be purchased per design and not per company/business.
Use of files:
In accordance with United States copyright law, when you purchase a digital file from Jax & Jane Designs, only the purchaser of the design(s) can use the file(s). The purchaser of the design MAY NOT email, share, trade, give, loan, or claim the design as their own work in any way. So basically, don't share the files.
Due to the immediate download nature of our designs, refunds will not be given. However, since we are all human and things happen, send an email we can troubleshoot together.
Included in each download is: PES, DST, EXP, HUS, JEF, and XXX formats.
Jax & Jane does not have a log-in system. So, that means, you do not have to remember a password/log in anytime you want to make a purchase. You have 30 days to download your design that will be emailed to you minutes after your payment is processed. If you would like to keep an online account of your purchases from Jax & Jane, our Etsy shop would accommodate that need.